That amazing internal knowledge graph you're talking about folks on the outside never seeing? That is very ironic because that knowledge graph used to be Freebase.com and a lot of the data came from the open data community who volunteered their efforts and expertise. Then Google bought Metaweb and shut down Freebase.
Point being, there's a lot of amazing stuff that folks on the outside never would have seen, and it would be a shame for beancounters to ruin it all with decisions actively not "respecting the user".