> Like somehow it’s a bad thing for a newsletter platform to optimise to help their customers grow.
> where people put in insults because they’re offended you asked them if they would like to subscribe.
It's a bad thing because people don't like the resulting UX, as your experience indicates. Interesting that Substack is aggressive enough in pushing folks to subscribe that they need to build subscription blocking because people hate the nagging so much they submit insulting email addresses. You would think this would be an indication to both Substack and their customers that the UX needs significant work.
Re:Leaving Substack
by that_guy_iain on Thursday April 25, 2024 @09:56AM
(#40157649)
Not really, considering my example of insults and stuff come from different platforms. But fake sign ups is a problem for any platform. Why do you think every sign up system confirms your email? People are assholes.
Re:Leaving Substack
by unclebucknasty on Thursday April 25, 2024 @08:38AM
(#40156761)
>It’s an annoying trend that people extrgrate to make a point. Anything they don’t like is a dark pattern or scam or something.
OTOH, some models really are friendlier to customers and can lead to better experiences.
Re:Leaving Substack
by that_guy_iain on Thursday April 25, 2024 @08:42AM
(#40156796)
Optimising your landing page, changing button colours, etc are not dark patterns. It's called good business.
Re:Leaving Substack
by unclebucknasty on Thursday April 25, 2024 @11:37AM
(#40158813)
Not what people are referring to as dark patterns.
Re:Leaving Substack
by that_guy_iain on Thursday April 25, 2024 @01:32PM
(#40160565)
It is in this case.
Re:Leaving Substack
by unclebucknasty on Thursday April 25, 2024 @04:07PM
(#40162352)
Where? Don't see it.
Re:Leaving Substack
by that_guy_iain on Friday April 26, 2024 @04:32AM
(#40167092)
Maybe read the article then?
Re:Leaving Substack
by unclebucknasty on Friday April 26, 2024 @06:06AM
(#40167564)
I did. Nothing about buttons or landing pages. Maybe you read the wrong article.
It’s the sort of moral grandstanding that developers do about stupid small stuff that annoys me about working in tech. Like somehow it’s a bad thing for a newsletter platform to optimise to help their customers grow.
And really Substack doesn’t just fill up your subscriber counts it heavily filters out bad sign ups and whatnot. My subscriber count on my brand new newsletter is at 20 but looking at the traffic stats it’s blocked out 30-40 “subscribers” and from my experience on other newsletter those will be fake emails where people put in insults because they’re offended you asked them if they would like to subscribe.