Re:The only way to get hold of a human at Google
by dkersten on Wednesday May 23, 2012 @06:35PM
(#4015681)
I don't see any way to contact them on that page. I do see this, though:
"Prioritized account recovery support is currently offered on an invitation-only basis for selected users."
So, no, this certainly doesn't fix the problem for a lot of us.
Re:The only way to get hold of a human at Google
by bmelton on Wednesday May 23, 2012 @08:13PM
(#4016032)
Ah, I didn't see the invitation-only bit.
Re:The only way to get hold of a human at Google
by jakobe on Wednesday May 23, 2012 @05:32PM
(#4015414)
By "phone support" I mean a phone number that I can call when I have problems, such as all emails disappearing from my inbox. I don't see how the page you linked would help me.
Re:The only way to get hold of a human at Google
by bmelton on Wednesday May 23, 2012 @05:38PM
(#4015443)
Yeah -- the link I clicked to get to that page was entitled 'Prioritized phone support'. http://support.google.com/accounts/bin/answer.py?hl=en&a...
Apparently you have to have signed up for something else first.
I think the safest bet is to just give them your money for an apps account if it really matters, but that might be an alternative as well.
Found in my 'Help' link from GMail.