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Has there been any sort of validation that it helps? A comparison to human-based psychotherapy?

There have been several research papers on ai and therapy.

https://scholar.google.ca/scholar?hl=en&as_sdt=0,5&as_vis=1&...

However, we are a very new organization. Getting our own study done is expected to be done sometime in the next 2 months.

Thank you for your feedback!

Nope. Needs an interruptible voice agent like Hume at a minimum to have any potential

We wanted to launch our first version out to the public to get some great feedback such as yours. We are also really interested in including a human-like element like that as a part of our "updates" in the near future. Thank you.

Emacs had a psychotherapist included for years!