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Re:I Lost Faith in Kagi by kerkeslager on Friday April 12, 2024 @01:43PM (#40015561)
> I work in CX, you should listen to your customers.

...and to be clear, Hacker News is not a representative sample of their customers.

Re:I Lost Faith in Kagi by silviot on Friday April 12, 2024 @02:03PM (#40015822)
> ...and to be clear, Hacker News is not a representative sample of their customers.

I am a customer and I learned about Kagi here. I assume many people are on the same boat, so I wouldn't be so sure about that.

Re:I Lost Faith in Kagi by kerkeslager on Friday April 12, 2024 @03:19PM (#40016651)
> I am a customer and I learned about Kagi here.

Perhaps I should have said "target customers" where I said "customers", I don't know. But it should not be surprising that "being an HN user" correlates strongly with "finds out about things on HN".

Re:I Lost Faith in Kagi by rrrix1 on Saturday April 13, 2024 @11:29AM (#40023736)
Kagi does zero advertising, only word of mouth (or from social news sites).

I would strongly bet their primary source of customers came via a HN referral.

We are literally their Target Customers.

Re:I Lost Faith in Kagi by rjbwork on Friday April 12, 2024 @02:30PM (#40016145)
FWIW I'm a customer and had never read about it on HN until this post. I learned about it from a private Discord programmer community.
Re:I Lost Faith in Kagi by cqqxo4zV46cp on Friday April 12, 2024 @07:25PM (#40018664)
Same shit, really.
Re:I Lost Faith in Kagi by alwa on Friday April 12, 2024 @02:12PM (#40015931)
In fact, HN is the only place I’ve heard anything about Kagi. I’ve done my best to evangelize to non-HN friends though :)

If anything, I’m interested in what the evolution will look like as their customer base expands beyond HN types…

Re:I Lost Faith in Kagi by saagarjha on Friday April 12, 2024 @02:18PM (#40016002)
Kagi has always explicitly gone after Hacker News readers as their target customer.
Re:I Lost Faith in Kagi by kelnos on Friday April 12, 2024 @03:38PM (#40016819)
I think that statement is generally true for any random company, but I think for a company like Kagi, HN users are actually a lot more representative of their user base.