Re:Hertz's Bet on Teslas Went Horribly Sideways
by FourHand451 on Thursday April 04, 2024 @03:19PM
(#39934653)
It's been a while since I've rented, but I assume this is covered in the agreement when you make a booking. I'd guess their butts are covered from the fraud perspective. Maybe misleading advertisement though?
Re:Hertz's Bet on Teslas Went Horribly Sideways
by threeseed on Thursday April 04, 2024 @04:00PM
(#39935122)
As Jerry Seinfeld once said:
They know how to take the reservation. They just don't know how to hold the reservation.
Re:Hertz's Bet on Teslas Went Horribly Sideways
by ilikepi on Thursday April 04, 2024 @04:57PM
(#39935722)
Generally you don't rent a specific model, you rent a "So-and-so or similar". And undoubtedly the rental agreement specifically gives them permission to make substitutions. It's unlikely this scenario has not been fully mitigated by corporate legal and risk management.
I don't understand how this isn't considered fraud. If you try to cancel your trip, they want to charge a crazy fee, but if they don't have the car that you reserved, sorry maybe we can offer you another one. Rental car companies need a good lashing from a government regulator.