I had to turn down the first car due to non-functioning wipers and a broken door handle.

Ended up with a Subaru Forester that had definitely seen a lot of miles and had its share of minor issues, but was a beast in the surprise blizzard.

Shame if they pivoted but their office was a pain to deal with and last thing you want after a red-eye is to be worried about the car maybe not actually working properly. Decided next time we'd just rent from a more established brand.

From their FAQ:

> However, we decided to use the name to make it more memorable as our cars used to be older in the beginning but it's been many years since we stopped using old cars and now all our cars are new, or one or two years old