Re:The Effect of Shorter Trial Periods for SaaS
by d_jackson_kf on Wednesday May 16, 2012 @09:09AM
(#3981840)
It would be an interesting project, but possibly detrimental too! Play with your own baby, leave mine alone : )
Mileage, I'm sure, will vary depending on the audience.
Our company serves organisations of all sizes. I reckon a 14 day trial period would improve (at least the immediacy of) our conversions of small business customers, but it would simply cause difficulties and annoy our enterprise customers, often with a team of people involved at varying levels who are often spread over the world, resulting in a slow ramp-up to testing.
Targeting different trial lengths at different stereotypes of lead would be an interesting project...