OpenShift by Red Hat

Re:OpenShift by Red Hat by sgdesign on Tuesday May 15, 2012 @09:28AM (#3976429)

The problem with free stuff is the lack of support. If I mess something up and my site crashes after hitting the HN front page, I want someone to throw money at until things work again.

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Re:OpenShift by Red Hat by prplhaz4 on Tuesday May 15, 2012 @11:08AM (#3976891)

That is likely where the introduction of pricing plans comes in. Redhat is still in business (ie, making money) because they support the enterprise usage of their products, and do it well.

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Re:OpenShift by Red Hat by thefotios on Tuesday May 15, 2012 @12:23PM (#3977285)

While OpenShift doesn't have a paid support model per say, there is a very active community (which includes developers constantly monitoring forums, IRC, and Bugzilla, as well as Twitter). Chances are, if you hit a problem, you'll have a bunch of people jumping on it very quickly.

There forums are here: https://openshift.redhat.com/community/ as well as a very active IRC channel (#openshift on FreeNode)

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Re:OpenShift by Red Hat by sabat on Tuesday May 15, 2012 @01:15PM (#3977550)

I want someone to throw money at until things work

In that case, although you can certainly pay for support (as others have pointed out)—but you're probably not the intended audience for this service.

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Re:OpenShift by Red Hat by TheSteve0 on Tuesday May 15, 2012 @02:01PM (#3977830)

Actually you are the intended audience. We are keenly aware that people want this capability. The free tier won't have this built in, but the other tiers will.

[ Parent | on HN ]