Re:Ask HN: How to explain to a non-tech that bug fixing gets...
by pestaa on Sunday May 13, 2012 @09:24AM
(#3966928)
To me, software bugs are not inherently visible in a way that a bad photo is.
Unless tests, QA and the like were listed on the requirements list, I believe most fixes should be charged, too. Of course when tests are required and written according to the contract, and obvious bugs still fall through the cracks, that is an entirely different matter.
This is a difficult subject imho, because most employers are not willing to pay for testing and, unfortunately, not for fixing the consequences, either.
Unless tests, QA and the like were listed on the requirements list, I believe most fixes should be charged, too. Of course when tests are required and written according to the contract, and obvious bugs still fall through the cracks, that is an entirely different matter.
This is a difficult subject imho, because most employers are not willing to pay for testing and, unfortunately, not for fixing the consequences, either.