Roku's New TOS Makes It Nearly Impossible to Sue the Company

Re:Roku's New TOS Makes It Nearly Impossible to Sue the Company by wwweston on Sunday March 10, 2024 @10:46PM (#39664476)

I honestly don't mind not being able to sue a media streaming/rental service over the service itself. It's a pretty straightforward relationship, I give them ~$10-$20 monthly and they give me access to their library. If the service starts to suck, I can stop paying them, if I stop paying them, they can stop giving me service.

The problem is really more in what these "completely eliminate any kind of accountability" represent. It's almost always a harbinger that fundamentally abusive and corrupt people have the reins, and they'll be looking for ways to abuse the attention, data, and money of the people who buy in.

EDIT: appreciate the correction/emphasis on the sunk device cost

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Re:Roku's New TOS Makes It Nearly Impossible to Sue the Company by CharlesW on Sunday March 10, 2024 @11:01PM (#39664555)

Roku is retroactively forcing acceptance for devices, including televisions, not for media streaming/rental services.

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Re:Roku's New TOS Makes It Nearly Impossible to Sue the Company by gamepsys on Sunday March 10, 2024 @11:27PM (#39664664)

There's dozens of ways Roku can fail bad enough to merit a lawsuit. It's absolutely crazy to force arbitration on consumer level devices. As a consumer, I refuse that level of liability. What if their rechargeable remotes start combusting due to a manufacturing defect?

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Re:Roku's New TOS Makes It Nearly Impossible to Sue the Company by asudosandwich on Sunday March 10, 2024 @11:11PM (#39664606)

The terms changed for a device already paid for up front, not a monthly subscription. That’s the particular rub here.

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