Re:Klarna says its AI assistant does the work of 700 people
by eszed on Thursday February 29, 2024 @09:27PM
(#39557850)
Ten years or so ago the first phone trees with speech recognition were generally trained to recognize profanity and transfer the call to a human. I got great results, for a while, by opening every call with a string of expletives. That trick's mostly stopped working, but I still try sometimes, just for fun.
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