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Re:Klarna AI assistant handles two-thirds of customer servic...
by infecto on Wednesday February 28, 2024 @08:46AM
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Would love to hear an intelligent reply why? This is just my experience in my corner of the universe.
I am not saying it is the end of engineering or that layoffs are happening because of AI. There are huge incentives for investors to make AI tooling as best as possible because the possible cost reductions are significant. It does not apply to all areas of software engineering but it is certainly being implemented in acquired companies.