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A comment on Air Canada is responsible for chatbot's mistake: B.C. tribunal. Parent comment

Re:Air Canada is responsible for chatbot's mistake: B.C. tri... by wlonkly on Thursday February 15, 2024 @10:39PM (#39392925)
In the case at hand, it sounds like they decided they wouldn't spend over $800 to avoid losing another $800. Which is reasonable, I suppose.

(But another constraint of the CRT is that you can't bring representation -- so while it was an Air Canada employee involved, it wasn't their legal team.)

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