I also have had the same experience with my Samsung appliances. I paid top dollar for a nice looking set of laundry machines only to find out that they have garbage components inside of them that are bad by design.

I had a squeaking drier fixed under warranty, only to have the same issue reoccur multiple times, because the rollers are just junk. It needs a new set like clockwork every year and a half or so, I have the replacement procedure memorized now.

The washer seems to be allergic to water and soap. I keep the unit in a dry location, leveled and raised off of the floor, yet, the body of the unit is rusting out, the chrome finish on the door is peeling, and when I clean it, the cycle labels wipe right off the front panel. The pump has also failed due to rust on the motor.

Absolute trash. I probably would have been better off with a $400 top loader.