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Re:Air Canada is responsible for chatbot's mistake: B.C. tri... by refurb on Wednesday February 14, 2024 @11:03PM (#39378978)
Even as a smaller-government proponent, I've been a big proponent of things like the CRT.

One of the core functions of the government is enforcement of contracts. While there are the courts, they are out of reach for most people either due to skill level or financial constraints.

Having a simple, low cost, easily accessible way to resolve contract issues puts every member of society on a more even footing when it comes to economic interactions. If we're going to build our society based on capitalism and the ability for parties to enter into contracts for things like employment, buying/selling, housing, etc, having an efficient means to resolve disputes seems like a no-brainer.

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