Re:I Fucking Hate Jira (2022)
by dboreham on Wednesday February 14, 2024 @04:55PM
(#39376081)
> the concept that a tool as blunt as a ticketing system can meaningfully capture software development management in a useful way.
The background to this is : yes it can. I worked in organizations (long pre-Jira) where we developed the bug/ticketing system specifically to drive our development management process. The two evolved in concert. The result was excellent, and sadly has never been re-achieved with any of the modern tools.
My take on this is that somebody was told that the bug system can be used to drive project management (which it can) but then implemented a bug system without any real understanding of what that means or how to achieve it.
The background to this is : yes it can. I worked in organizations (long pre-Jira) where we developed the bug/ticketing system specifically to drive our development management process. The two evolved in concert. The result was excellent, and sadly has never been re-achieved with any of the modern tools.
My take on this is that somebody was told that the bug system can be used to drive project management (which it can) but then implemented a bug system without any real understanding of what that means or how to achieve it.