Re:Leave only footprints: how Google's ethical ignorance get...
by brudgers on Sunday May 06, 2012 @06:40PM
(#3936610)
>"Then there is also the question of how much baby sitting / bureaucracy / micro management can a company like Google should/could afford."
This wasn't a small side project.
Streetview is a major initiative which required the sustained deployment of significant resources on a worldwide scale and an vast ongoing commitment to the bandwidth necessary to serve the data collected.
Re:Leave only footprints: how Google's ethical ignorance get...
by blinkingled on Sunday May 06, 2012 @10:23PM
(#3937285)
Yes, but for any company with multiple major initiatives the smarter thing to do is to decentralize the decision making and let the individuals handle it at the initiative level. Otherwise you end up with heavy middle management that becomes hindrance and liability for the most part.
Then there is also the question of how much baby sitting / bureaucracy / micro management can a company like Google should/could afford.
For instance, where I work, we have mandatory training for handling ethics issues without supervision. It is pretty decent in terms of coverage and clarity. Then there is a relatively modestly staffed ethics department that can assist in resolving any issues that cannot be resolved using existing training and guidelines. There is no supervision or management involvement here. It's not management's job to burden the Engineers with supervision.
Perhaps Google could learn from this and develop a "when in ethical doubt, don't do it" culture amongst the Engineers and have a Ethics compliance department handy if issues arise that cannot be resolved using the standard training.
Obvious things aside, did the Google management actually encourage the Engineers to collect plain text data and what did Google actually do with that data - that we will never know. But what _could_ they possibly do with people's browsing data, from a management/corporation perspective? Certainly they have no use for people's passwords to increase their profits? (The "rogue employee" can do harm with that data but that is different territory.)