I think of this as another version of enshittification -- the acceptance of poor performance as the "standard".
And don't get me started on math equations in Word ...
I used to teach how to write serial letters with Word to secretaries when I was in high school. I used to write VBA macros that call in and out SAP systems when I was a junior software engineer - because "I was young and I needed the money."™
Now I either write in Emacs or Sublime on a Linux box with 2 TB RAM, or in Overleaf (LaTeX collab Web application), and I say: "Word sucks", I shall be suffering no more.
Word does not exist in my operating system (except for QEMU), and nobody notices.
LaTeX creates beautifully typeset publications, and most day to day writing requires nothing more than plain text, which is the most durable format.
Or maybe those people just have eyes which can spot the differences in spacing between documents created with different Word versions, the mediocre kerning, and a multitude of other typographical annoyances.
Even a website is easier to replicate exactly in another browser than a Word document to be replicated from scratch in a new version of Word. And if by some miracle you manage that, the end result will always look meh.