I was talking to somebody who worked HR at a multi-disciplinary shop, and she said you could always identify the emails coming from programmers

It was a complaint, definitely not a compliment. She said programmers listed things out in bullet points and bluntly to-the-point. She complained they were dry, intimidating, and she hated dealing with them

I still write concisely and with bullet points, when writing to other programmers. But I now expand things when talking to everybody else. And I've found I get better responses