It’s not even the complicated part, these are fields where people still use fax machines and wouldn’t use teleconferencing until they were dragged kicking and screaming through COVID (And even then, lots of courts were like, nah, we’ll just close court for a year, too bad for you)

Free market dynamics don’t apply. Healthcare is the same way because it’s controlled by an old guard backed up by the force of law. There is no way to disrupt because the system is rigged.