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Re:Americans are spending billions on stuff they forget to c... by robertlagrant on Saturday January 20, 2024 @05:08PM (#39072938)
> But we know - no one will even propose implementing such an email because it will be loss for the company. So that would be action for government to enforce.

Doesn't this just add another hull to the titanic? People don't have 2 minutes to check their bank statements a month, but do have time to check their email regularly enough to catch this? I can't tell who this is for that would be strong enough to require governments to get involved.

Re:Americans are spending billions on stuff they forget to c... by ozim on Saturday January 20, 2024 @06:45PM (#39073773)
That was my idea from top of my mind for corporations to show they care for the customers.

Proposing that they refund money would be realistic if they would at least agree to send out email - which I do believe will never happen.

So refunding money is fantasy, sending out emails is realistic but since they won’t do it, that makes refunds even more unlikely.

Re:Americans are spending billions on stuff they forget to c... by robertlagrant on Sunday January 21, 2024 @02:29PM (#39082019)
15 years ago I remember a colleague who'd bought a TV a month earlier get a refund for the difference from Amazon because the TV had recently come down in price. That's great service, don't get me wrong. I just don't think this sort of thing should be expected, particularly when it's not about a price drop you couldn't know about, and it's just not clicking an unsubscribe link.
Re:Americans are spending billions on stuff they forget to c... by ozim on Tuesday January 23, 2024 @02:13AM (#39100453)
What I propose is not the same scale.

Thing with returning tv would be more “I did not watch 10 days this month, reimburse these for me.”.

I don’t agree it should go this direction.

If someone did not even open list of movies for whole month or two that is a reasonable question to ask - should they get money back or at least a question via email if they really want any to keep the subscription.