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Re:Sourcehut network outage post-mortem by zeroclicks on Friday January 19, 2024 @02:35PM (#39060007)
Typical "corporate pricing"--they offer a really high price they'll expect you'll negotiate downwards to something reasonable. The Sourcehut negotiators probably never dealt with this kind of "sales model" before.

That said, what will happen when more companies publish their experiences with "enterprise sales"? There's an article from HEY[1] about how broken the sales process is. To get a quote, you normally have to endure 2 or 3 zoom calls before the price is unveiled.

There's probably room for an innovator to fix all of this.

1: https://world.hey.com/dhh/the-only-thing-worse-than-cloud-pr...

Re:Sourcehut network outage post-mortem by drewdevault on Friday January 19, 2024 @02:54PM (#39060234)
We did negotiate them down a bit but we didn't feel that we could come to an agreement within our budget and decided to move on. Apparently this was an excellent negotiation tactic because they came back with an offer of $0!
Re:Sourcehut network outage post-mortem by ralph84 on Friday January 19, 2024 @07:36PM (#39063365)
It’s not broken per se. Charging different customers different prices based on their willingness to pay maximizes profits. Heck even Sourcehut does it, but they don’t require interacting with sales because at their pricing they don’t have enough margin for a sales team.