Still better than Circuit City. I bought a graphics card there once. It was dead on arrival. I took it back to the store to exchange it, but that was their last one. I asked for a refund then, and they told me about their restocking fee. The kindly offered to give me 100% credit to another card that was twice as expensive.

That was the only time I’ve been asked to “sir, please keep your voice down” and “sir, we need you to leave”. I still think I was on the right side of that one.

My credit card company eventually handled it for me.