Again, there are many important reasons - it sounds like you're just too isolated from this to understand the context you're missing. You should find one of your customer-facing coworkers and sit in on a call some time if you'd like to learn.

You tell engineers that only you understand the customer, then tell the customer only you understand the engineers. But truly speaking you understand neither. It is just a sweetspot of information asymmetry, pseudoscience and falsehoods.

The days of middle management are counted. Everyone wants middle management and their endless excuses for not having hard skills gone.

If you are micromanaging you don't understand software and don't understand management.

> You tell engineers that only you understand the customer, then tell the customer only you understand the engineers.

I have people skills, god damn it!

What is wrong with you people?! Classic.