News for hackers. Stuff that matters.

A comment on IRS to Begin Trial of Its Own Free Tax-Filing System. Parent comment

Re:IRS to Begin Trial of Its Own Free Tax-Filing System by proc0 on Saturday January 06, 2024 @03:19PM (#38895038)
The efficiency bar has to be particularly low when you consider that it is enforced by law. What incentives do they have to do anything differently when people HAVE to pay them or face consequences.

I'm glad they are at least now trying to have a semblance of customer service awareness.

[ Parent | on HN ]
Re:IRS to Begin Trial of Its Own Free Tax-Filing System by viraptor on Saturday January 06, 2024 @03:46PM (#38895270)
It's not that easy. The efficiency is actually a benefit for many private companies and it's lobbied very hard. Just look at a comparison with other countries that are also restricted by law and have much nicer systems.
[ Parent | on HN ]