This reminds me of the deskilling problem, where operators whose tasks are automated away and end up being relegated to monitors and troubleshooters need to be even more knowledgeable and skilled to identify and resolve the ever-more obscure problems/edge cases that the automation cannot handle, but because the operators do not perform those tasks any longer, there is no reasonable way for them to maintain their advanced level of knowledge and skill. And the more automated the processed get, the greater the deskilling problem.

https://en.wikipedia.org/wiki/Ironies_of_Automation