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A comment on Apple auto-enrolled me in Music subscription; weird cust support convo ensues.

Re:Apple auto-enrolled me in Music subscription; weird cust ... by solardev on Wednesday December 27, 2023 @10:05AM (#38782635)
Did you buy something? Best buy always enrolls me into these free trial things, for example. Or maybe accidentally clicked an ad on an iPad, Apple TV, etc.?

Also, that support person was totally useless. I'd just close the chat and try to get someone else, or walk into a store.

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Re:Apple auto-enrolled me in Music subscription; weird cust ... by beweinreich on Wednesday December 27, 2023 @10:09AM (#38782685)
I really thought that with Apple subscriptions you had to confirm it in some way.

Like using TouchID or FaceID.

I didn’t realize Apple could just be like “hey, here’s a free month of Apple Music … also we’re gonna charge you next month!”

Seems super scammy. Similar to the U2 debacle that happened years ago.

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Re:Apple auto-enrolled me in Music subscription; weird cust ... by solardev on Wednesday December 27, 2023 @10:33AM (#38782943)
It's totally a dark pattern, but one that unfortunately way too many companies use.
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