I worry that sounds accusatory but that’s not my intention, I’m curious and too tired to attempt to reword it.
Doesn't feel like some rare issue. Googled it by curiosity, and there's a ton of "help" articles and support post on people randomly seeing messages disappear or not getting delivered.
I could’ve expanded, I’m pretty much de facto “IT Support” for a lot of the friends/family I’ve spent those years communicating with using iMessage so I can pretty confidently say it has never happened to any of them either. I could go on to say that if it was a widespread issue this wouldn’t be the first we are hearing about it, and it absolutely would’ve been covered in some sort of tech news - possibly even the regular old news.
But sure, let’s go with self centred.
It's a little weird to so strongly believe that a rare, intermittent bug (no one suggested it's "widespread") couldn't exist with a messaging service that gets a ton of traffic and has to support nearly a billion and a half people across the globe. May want to examine what biases lead you to having such a negative response to something like that.
Also consider that even if you have 1000 friends for whom you are "IT support guy", you've still interacted with fewer than 0.0001% of all iPhone users. You are several orders of magnitude off from a representative sample, especially if we're talking about a rare bug.
I call shenanigans.