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A comment on 23andMe updates their TOS to force binding arbitration. Parent comment

Re:23andMe updates their TOS to force binding arbitration by NeoTar on Thursday December 07, 2023 @05:37AM (#38554958)
Interesting though, that's not what the regulations say - DIRECTIVE 97/7/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 May 1997 on the protection of consumers in respect of distance contracts

https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX%3A...

3. Unless the parties have agreed otherwise, the consumer may not exercise the right of withdrawal provided for in paragraph 1 in respect of contracts:

- for the provision of services if performance has begun, with the consumer's agreement, before the end of the seven working day period referred to in paragraph 1,

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Re:23andMe updates their TOS to force binding arbitration by logifail on Thursday December 07, 2023 @06:04AM (#38555113)
> Interesting though, that's not what the regulations say [..]

Of course they don't, but thanks for the specific link!

The "gold-plating" - or indeed misunderstanding - of EU regulations has a long and (in)glorious history.

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