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A comment on Spotify will reduce total headcount by 17% across the company. Parent comment

Re:Spotify will reduce total headcount by 17% across the com... by savanaly on Monday December 04, 2023 @02:26PM (#38521871)
I was using Apple Classical happily for ~1 month, then it stopped working. It would load all the metadata and let me browse around but when trying to play a song it wouldn't progress.

I restarted my phone, reinstalled the app, went through several iterations of iOS updating, the problem never went away. No other app, including Spotify, has this issue on my phone. After a month of paying for Apple Music without Classical working I shrugged and unsubscribed. Big loss for me, and for them, since I am exactly their target audience with Apple Classical.

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Re:Spotify will reduce total headcount by 17% across the com... by lotsofpulp on Monday December 04, 2023 @02:47PM (#38522162)
FYI, you can contact Apple technical support pretty easily. I have been able to talk to a real person quickly a few times over the years.

https://support.apple.com/contact

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Re:Spotify will reduce total headcount by 17% across the com... by raccoonDivider on Monday December 04, 2023 @03:23PM (#38522519)
Does any other brand have something similar to Apple's support? I was kinda surprised to see that you could get called back as easily as I did. Or that their stores could quickly fix e.g. a bricked bootloader. The Windows/Android devices I had before had nothing like that.
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Re:Spotify will reduce total headcount by 17% across the com... by hackmiester on Friday December 08, 2023 @01:41PM (#38572573)
I don't know, but it's definitely keeping me on board. I don't even call generally, I just text.
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