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A comment on Google Drive has lost user data. Parent comment

Re:Google Drive has lost user data by pid-1 on Monday November 27, 2023 @05:44AM (#38430744)
I've used a few SaaS products with decent support: AWS, GitLab, Microsoft (for certain products), Fortinet (for certain products)...

On the bad side I can think of Google and Databricks.

So it's not an unsolvable problem, there are people getting support right.

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Re:Google Drive has lost user data by crunchbang-excl on Monday November 27, 2023 @09:29AM (#38432607)
AWS support can be very hit or miss.

I've had experiences where they will claim that something is possible when it is absolutely not, and you have to provide a lot of supporting information to get them to see reality.

[ Parent | on HN ]