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Re:Google Drive has lost user data by Scoundreller on Monday November 27, 2023 @03:17AM (#38429508)
A lot of people have forgotten that you can actually call companies and they do/will assist.

Called Walmart and they got extra bike racks installed at my location. Have had to call eBay a number of times as a small-time seller. PayPal too. Got Google to replace my chromecast remote and they went through thorough troubleshooting steps before RMAing it.

Of course, there are plenty of exceptions but not worth pretending that paid (by the vendor) support doesn’t exist.

Re:Google Drive has lost user data by bbarnett on Monday November 27, 2023 @03:51AM (#38429827)
I believed, until you said PayPal support was helpful. PayPal support is what I envision the DMV in Soviet Russia was like.

The outcome is support that makes you feel like you're bothering them, is barely concealing their hostility, lies about what's happening, and one wrong word and horrible, horrible things will happen to you.

That's PayPal support on the best of days, like after the support person just received a 20% raise, or had a baby. On the bad days...

Re:Google Drive has lost user data by dale_glass on Monday November 27, 2023 @04:50AM (#38430353)
In Soviet Russia you'd be lucky to deal with the DMV. For that you'd have to have a car, and the waiting list to buy one was years long.
Re:Google Drive has lost user data by fl7305 on Monday November 27, 2023 @09:27AM (#38432580)
- "We can deliver the car in ten years"

<Flips through calendar>

- "Sorry, I'll get my new dishwasher then"

Re:Google Drive has lost user data by southernplaces7 on Monday November 27, 2023 @11:07AM (#38433980)
I generally hate Paypal and will happily shit on them at any opportunity for all kinds of great reasons (cough, blatant theft of client funds for completely arbitrary reasons), I also don't trust them with anything but the as-temporary-as-possible storage of the least possible amount of payment funds when I have no other choice. However, weirdly, on the few occasions in which I've had to contact their customer support, they've been surprisingly friendly and helpful so far. But maybe I've just been lucky.