yeah, it's very wrong. Showing "vpn: true" (actually a regular residential connection), wrong city, region, postcode, etc. Just like every other service out there.

I don't see any way to report it though.

That is really surprising. For geolocation correction, we have a self reporting system: ipinfo.io/corrections

I forgot to add the link in my original comment. But as you mentioned we are showing VPN as true, that indicates a very interesting situation. Can you ping our support, please?

https://ipinfo.io/support

If you can also mention that, you came from HN, that will be fantastic. We will open an engineering ticket first thing Monday and look closely into this. The situation is unusual, and I am sorry about the inconvenience.

I'd also suggest filing a correction with MaxMind, which is where most modern geolocation data is derived: https://www.maxmind.com/en/geoip-location-correction.

Isn't there an alternative to MaxMind? Seems like a problem if they're the only useful source and they can change their license/fee to anything they want at any time.

In most cases, their database is entirely free as in free beer. You can't modify and contribute back to it, though (for somewhat obvious reasons). You can download a free local copy and purchase a more advanced version with more information. But if you need a simple lookup, the database is free, excellent, and is updated twice a week.

https://dev.maxmind.com/geoip/geolite2-free-geolocation-data

Submitted a support request. My email address is also in my profile, feel free to reach out directly. I can also open a wireguard configuration for you guys if you want to run some tests. I do see that my ipv6 prefix results in a correct location.

Thank you very much. I really appreciate you opening a ticket. We will look into it and keep you updated.