Amazon doesn't usually ship with DHL in France. But there's another comically bad company, not sure how they're still in business.

It's rare the Amazon sends something via them, but whenever they do, I expect to not get the package. And when I don't, I just call up Amazon support and complain about them and make it a point to mention I often have issues with that specific company. They usually offer to cancel the shipment and reship overnight. Don't know if they can actually control it or if it's coincidence, but all reshipments have been via Amazon.