I understand what you mean, I was saying that having to use such seating is likely to result in customers not returning to your coffee shop.

That might be ok if you're a tiny shop that only really wants to do takeaway but to me, most coffee shops are a place to relax and have a conversation with someone. A chair that becomes uncomfortable after a few minutes is in direct contradiction to that purpose and indicates either hubris or ignorance on the part of the owner.