Why Banks Are Suddenly Closing Down Customer Accounts

Re:Why Banks Are Suddenly Closing Down Customer Accounts by bruce511 on Sunday November 05, 2023 @11:05PM (#38158715)

Google, meta and Amazon all have good customer service.

In the case of Google and Meta though don't confuse Customer with User. User service is not a thing.

Clearly this thread -is- about Customer (not User) Service, so I'm not suggesting that banks are the same.

Financial systems have a bot / scam / fraud problem. As others have pointed out, that is the cause of most of the human pain in that space.

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Re:Why Banks Are Suddenly Closing Down Customer Accounts by altfredd on Monday November 06, 2023 @02:16AM (#38159689)

Must be nice when your sole customers are nation-states and 3-letter agencies. Better B2B than B2B (or should it be called something else... N2B — nation-to-business?)

[ Parent | on HN ]