Re:Post Mortem on Cloudflare Control Plane and Analytics Outage
by eastdakota on Saturday November 04, 2023 @03:44AM
(#38138962)
I was surprised we didn't get a single question about it from an analyst or investor, either formally on the Q3 call or on any callbacks we did after. One weird phenomenon we've seen — though not so much in this case because the impact wasn't as publicly exposed — is that investors after we've had a really bad outage say: "Oh, wow, I didn't fully appreciate how important you were until you took down most of the Internet." So… ¯\_(ツ)_/¯
Re:Post Mortem on Cloudflare Control Plane and Analytics Outage
by dboreham on Saturday November 04, 2023 @04:20AM
(#38139094)
There's a class of investor (and their trade bots presumably) that sees outrage over a service outage as proof the provider is now mission critical, hence able to "extract value" from the market.
Having read the post mortem, I do not think it could have been handled any better. I think the decision to extend the outage in order to provide rest was absolutely correct.
I always enjoy reading these reports from Cloudflare as thare are the best in the business.