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Re:Introduc ing the .ing top-level domain by expertentipp on Wednesday November 01, 2023 @12:57PM (#38101170)
Mobile app is already first class citizen at ING in some EU countries. One is unable to make transactions or even is locked out completely from all online channels after losing access to their mobile app, or if their app simply stops responding on tapping the "Confirm" button. Web is merely second class citizen. No idea how they arrived to this retarded architectue. Submitting any kind of architectural feedback to a bank is hopeless and helpless, these fuckers always know better.
Re:Introduc ing the .ing top-level domain by taway1237 on Wednesday November 01, 2023 @03:51PM (#38103948)
> No idea how they arrived to this retarded architecture

2FA is known to increase security drastically. It's easy to understand why it's a good idea.

EU banks in particular do this because 2FA for banks is mandated by a EU level directive.

> Submitting any kind of architectural feedback to a bank is hopeless and helpless, these fuckers always know better.

In this case they clearly do.

Re:Introduc ing the .ing top-level domain by aidenn0 on Wednesday November 01, 2023 @03:59PM (#38104094)
There are lots of options for 2FA that don't require me to install a bloated and buggy app that only supports one bank.
Re:Introduc ing the .ing top-level domain by Tijdreiziger on Thursday November 02, 2023 @06:16AM (#38111334)
You don't have to install it, you can ask them to send you a physical 2FA device instead.
Re:Introduc ing the .ing top-level domain by expertentipp on Friday November 03, 2023 @06:51AM (#38126835)
They charge money for physical 2FA device.

https://www.ing.de/hilfe/auftraege-freigeben/phototan/

Re:Introduc ing the .ing top-level domain by expertentipp on Wednesday November 01, 2023 @04:26PM (#38104592)
In at least one EU country the only available free of charge second factor of 2FA at ING is their FULL MOBILE BANKING APP. You're posting a comment at HN explaining that "mobile banking app is 2FA because security because EU", are you working there?
Re:Introduc ing the .ing top-level domain by buybackoff on Wednesday November 01, 2023 @05:28PM (#38105572)
Hm, last time I tried 3 years ago paper mails were their only channel (after opening an account online). They were so past century. If they do anything with this TLD before improving their basic banking platform/UX it will only prove the point of how retarded they have been.