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A comment on Lessons Learned from Twenty Years of Site Reliability Engineering. Parent comment

Re:Lessons Learned from Twenty Years of Site Reliability Eng... by fatnoah on Saturday October 28, 2023 @12:34PM (#38051146)
> The ultimate in "this would only apply at Google", was having to establish backup communication side channels that weren't Google dependent.

Not sure this is an "only at google" thing. In a past life, I ran Engineering for an App/SMS messaging application. We definitely used an IRC channel as well since the nature of our outages would mean messaging channels could be down. It's also why we didn't rely soley on SMS for our on-call alerting.

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Re:Lessons Learned from Twenty Years of Site Reliability Eng... by theptip on Saturday October 28, 2023 @08:40PM (#38054836)
I think they meant it’s only at Google that Gmail would not be an uncorrelated email etc.

Though I think Microsoft probably has the equivalent problem with Exchange, Teams, etc.

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