Ok but then that is purely additive then, right? Like, "have to find someone with Illumos expertise to fix something that was never intended to be customer-facing" may not be easy, but is still easier than the impossibility of doing the same thing on AWS / Azure / Google Cloud.
Now imagine a multi-million dollar mission critical pile of computers running on premises, and your sysadmin being able to do so.
Oxide is closer to a rack of Supermicros than AWS.