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Re:Tolerance for Non-Determinism in AI-Assisted Incident Man... by kishore-jalleda on Wednesday October 25, 2023 @08:04PM (#38019978)
UnStruct AI founder here. We all know that AI can be a double-edged sword. For instance, I've developed a feature (in beta) that suggests tasks/follow-ups based on what people say in Slack. While it offers convenience, it can occasionally become spammy, and during high-pressure moments, might even prove distracting.

How do you feel about deploying such tools, especially in high-tempo situations like incident management? How do you strike a balance? I'm wondering if these tools might be more appropriate for after-action reviews once the dust has settled?

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