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A comment on I think GCP is better than AWS – by Fernando Villalba. Parent comment

Re:I think GCP is better than AWS – by Fernando Villalba by mdhb on Wednesday October 25, 2023 @06:29PM (#38019168)
Also I never see this mentioned but just for anyone who isn’t clear…

Google do actually offer great support, I pay like $30 a month for it and I can speak with real engineers who give super detailed answers.

It’s just not free. But the paid offering is great in my experience.

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Re:I think GCP is better than AWS – by Fernando Villalba by asmor on Thursday October 26, 2023 @03:20AM (#38022698)
I've used GCP support on accounts with huge support contracts and enterprise agreements and it's still a bit of a wash if you get good support on your first, second or even third run around the reply button.

At least it isn't (paid) Azure Support - that one is noticeably outsourced to people that sometimes lack basic comprehension for the problem. I once asked about their VPN Gateway and got a random API Gateway response, then nothing for a week, and then a new rep.

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