What a shit stupid company or its administrators. This story is now a news item (ABC) and also now here on HN and who knows what other social networks. The losses in business are going to be a hell of a lot bigger than the idiotic and (based on what I've read about their invoicing of this customer) fraudulent "gains" they were expecting with that $35,000.

If I were the CEO i'd fire whoever was responsible for this sleazy little idiocy and backpeddle as fast as possible publicly.