The reasons were mainly that most of that software was made by Western (English speaking, specifically) countries and they did not trust it. They were not exactly wrong - software tends to work best on English systems, unless it was developed by a local company. I heard of some really embarrassing Korean translation issues that even as a person just with Google as my Korean language skill, I could validate the translation issue. Like Korean 101 kinda mistakes.
So Japanese companies were using vastly inferior deployment software, which would basically RDP into an interactive session and replay inputs, because that software worked fine in Japanese.
...Or also very common was sneakernet deployment with DVD's and thumbdrives, making the lowest workers do the running around.
*I do not know the current state of software deployment in the Japanese market.
Let alone my subordinate's subordinate's subordinate who would actually be using the software day in day out with their job on the line.
So it's a very sensible heuristic. If it's supposed to be a serious enterprise software product, offered for sale in Japan, then spending a few million dollars to hire expert technical translators to double check everything should not be an issue.
what a crap company. They folded within 4 months IIRC, and listed me as the "financial contact" for the fiber optic internet links - got a bunch of nasty phone calls later in the year about needing to pay 5 digits in billing arrears!
I have, in real life, received an SMS from… let's see… 4.4786e+11 welcoming me to Germany and giving me a link to the German COVID quarantine and testing rules (I was already in Germany at the time, I just turned off Airplane mode for the first time in 6 months).