Whenever I get on a call with an automated system, the first thing I do is figure out what do I need to tell it to dispatch me to a human in the shortest amount of time, sometimes I purposefully phrase it in a way that I know a machine cannot understand.

If I go though the trouble of making a call, then it's usually a complex problem that had no solution in the UI of the service that I am using, therefore it's highly unlikely that some automated system can solve it, if it could, there would probably be a button for it already.