Re:Apple gives in, two year warranty for Europe
by kmfrk on Sunday April 01, 2012 @08:11AM
(#3783465)
Footnotes 1 and 2:
In most EU member states, consumers may only claim for
defects that were present on delivery. There are some
exceptions including Czech Republic and Romania. The
burden to prove that the defect existed on delivery
generally shifts to the consumer after the expiry of a
period of 6 months from date of delivery. Examples of
countries where the burden of proof does not shift
include Czech Republic, Portugal and Romania. Please
contact your local European Consumer Centre for details
of the position in your country.
During the claim period (see above), consumers may
claim, among other things, free repair or replacement
where a product does not correspond to the contract.
Some EU member states, including Finland, Ireland, UK,
Netherlands and Sweden, have a claim period that is
longer than 2 years from date of delivery. Please
contact your local European Consumer Centre for details
of the position in your country.
Re:Apple gives in, two year warranty for Europe
by Joeri on Sunday April 01, 2012 @11:06AM
(#3783839)
In my country (belgium), it doesn't just cover manufacturing defects but all instances of "non-conformity", meaning discrepancies between the advertised product and the delivered product. This makes sellers responsible for accurate representation of the product they're selling. One gotcha is that you have to be unaware of the nonconformity at the moment of making the purchase. So manufacturing defects are not covered if they are documented to the buyer ahead of the sale.
Interestingly the EU mandated warranty is much less significant than you might think. It seems to cover only manufacturing defects that were present on delivery.