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A comment on Twenty: A Modern open-source CRM. Parent comment

Re:Twenty: A Modern open-source CRM by danjac on Monday October 09, 2023 @06:15AM (#37818821)
Again, not an area I know much about, but: there are going to be hundreds, if not thousands, of medium sized legal firms in the US handling, say, criminal defence.

They can't be that different from one another that they would require bespoke software, other than an off-the-shelf solution for criminal defence lawyers? Or is there sufficient difference e.g. state to state that this would never work?

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Re:Twenty: A Modern open-source CRM by sangnoir on Monday October 09, 2023 @06:50PM (#37826435)
While selling the simpler product, the financial position of a company selling "Criminal Defense CRM" is substantially different to a more general "Legal Firm CRM" one; both would be competing with "Salesforce for Law Firms[1]", with the first having the smallest Total Addressable Market.

1. https://www.salesforce.com/uk/solutions/industries/business-...

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