Re:We manage 200 open-source repos
by haarolean on Saturday October 07, 2023 @10:46AM
(#37802147)
As a maintainer I feel like the first tip is not the best approach sometimes. People tend to raise a lot of “I got a problem” issues (well, we all do sometimes) which they solve themselves in a short time (e.g. a misconfiguration). Responding instantly to such sounds inefficient.
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Re:We manage 200 open-source repos
by nathanwallace on Saturday October 07, 2023 @11:06AM
(#37802306)
Fair point! Rapid response is definitely valuable for thoughtful issues or PRs. For "questions" we try to just ask for more clarifying details or do a brief pointer to documentation. I find it can also be useful to deliberately slow down responses when getting caught in a low value conversation - kinda like rate limiting undesirable traffic to your website <grin>.