I've always thought it would be great to do a Reddit-style "AMA" with the developers of crappy apps like this and put them on the spot to justify all these awful decisions. Bonus points if they are honest! Who knows, there may be good or bad reasons for all of these, but we'll never know because unlike Open Source, for commercial software there's never a public mailing list where bugs and features get discussed.

It would be refreshing to hear some Product Manager say "Yea, that feature is terrible and anti-user, but it juices our MAU metrics which means huge bonus for me!"